Terms of Service

About these terms

These terms apply to your use of the Halfterm Learning website and to any tutoring session, workshop or coaching plan you book with us. By creating an account or booking, you agree to them. If you do not agree, please do not use the service.

Who can book

You must be at least 18 years old to book. You agree to give accurate details and to keep your login private.

What we provide

We offer online one-to-one tutoring and group workshops, including essay structure coaching, referencing and academic integrity sessions, critical thinking workshops, exam technique plans, statistics, maths and coding tutoring, and dissertation coaching. Sessions take place by video call. Each session description on the site explains what is covered. Tutors teach and give feedback. They do not guarantee a mark or a degree result, because those depend on your own work and your university's assessors.

Academic integrity

We help you understand how to plan, argue, reference and revise. We do not write assignments for you to submit as your own, and we will not take part in anything that breaks your university's rules. If a request crosses that line, we will decline it and may end the booking.

Booking, payment and prices

Prices are shown at the point of booking and include VAT where it applies. Payment is taken through our payment providers when you confirm. Your booking is confirmed once we send you an email saying so.

Cancellations and refunds

Under the Consumer Contracts Regulations 2013 you generally have 14 days from booking to cancel a service. If you ask us to start a session within that period, you agree to pay for the part already delivered if you then cancel. To rearrange or cancel an individual session, contact us as early as you can. Our booking page explains any notice we ask for. If a session is not delivered with reasonable care and skill, your rights under the Consumer Rights Act 2015 apply, and nothing here limits them.

Intellectual property

The website, worksheets, templates, workshop slides and other materials are owned by Halfterm Learning or our tutors. You may use them for your own study. You may not copy, resell, share or post them publicly without our written permission. You keep ownership of your own work.

Conduct

Treat tutors and other students with respect. Do not record sessions without permission, share login details, or use the service for anything unlawful. We may suspend access if these terms are broken.

Liability

We do not exclude liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to exclude. Otherwise, our liability to you is limited to the amount you paid for the service concerned. We are not liable for losses we could not reasonably have foreseen, or for interruptions caused by events outside our control, such as internet failures.

Changes

We may update these terms or the site from time to time. Changes do not affect sessions you have already booked.

Governing law

These terms are governed by the laws of England and Wales. If you live in Scotland or Northern Ireland, you may also bring a claim in your local courts.

Contact

Our address is 144 Park Road. For any question about these terms, email [email protected] or call +44 141 1145413.